Cookie Jam Blast
Item and Level Progress Issues
I'm on the wrong level!
If I reinstall the game, will I lose my progress?
My items/level progress aren't synchronized across my devices!
How do I start over from level 1?
My lives are not refilling
My items are missing!
Freezing / Crashing / Loading Issues
WebGL Problem Fix
My game froze!
My game keeps crashing!
My game is not loading
I did not receive what I purchased
I'm not able to make a purchase
I was charged the wrong amount
I didn't get my coin reward for connecting to Facebook
How do I change my profile picture in the game?
I'm logged into the wrong Facebook account
Why should I link my Facebook account with Cookie Jam Blast?
How do I submit a ticket with my Facebook ID?
I can't connect to Facebook. Help!
How to Play
Can I beat the game without making any purchases?
I need help with a level
How do I check if I have the latest version of the game?
My game isn't displaying properly
My issue isn't listed. Help me!
I've completed all the levels!
How do I completely turn my game off?
How do I turn notifications on/off?